Location: MAC Legacy, 2800 Shoreline Drive, Denton, TX 76210

Price: Workshop is normally $2499, but the price for MAC Legacy customers is  $1799, (a discount of $700.)

  • 18 Nursing Contact Hours
  • 18 Clock Hours for Administrators

As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies. Get 18 credits by attending CHAP’s Home Health or Hospice Operations Certification workshop or Healthcare Sales Certification workshop.

Brochure: CHAP Healthcare Sales Certification – MAC Legacy

Home health and hospice industry experts lead our two-and-a-half-day workshops. We developed a practical framework to support your agencies’ mission and purpose. Our hands-on, skill-based certification workshops will focus on building the skills and knowledge you need for consistent, repeatable strategic growth.


  • Improve industry knowledge
  • Enhance adherence to regulatory compliance
  • Establish credibility with referral sources
  • Learn steps to repeatable consistent referral growth
  • Advance professional development
  • Increase employee retention
  • Earn valuable credentials

CHSP (Certified Healthcare Sales Professional)

2.5 Day Workshop Includes:

Consultative sales process
You will learn a proven, simple, step-by-step sales process that will teach you the interpersonal skills required to navigate complicated referral source relationships. This process is predictable, repeatable, and empowers you to use root-cause analysis skills to identify the next step to move an account forward or dissect why a referral source is not active.

Practice and role play
The only way we improve skills is through practice. Our workshop will provide low-stress opportunities for practicing your new or developing sales skills. We will also use learning scenarios and small group activities to solidify your learning.

Advanced referral generation tactics and strategies
From developing strategic partnerships to leveraging healthcare innovation models, we review several tactics and strategies to help you to uncover hidden opportunities in your market.

Regulatory Compliance
Growing your referrals in a compliant and ethical manner is critical to a successful agency. Our workshop teaches you how to maintain compliance and grow your business.

Presenter Bios:

Jan Sweat:

Vice president of learning solutions, Jan Sweat comes to CHAP with over 25 years of experience in healthcare, with a focus in the post-acute industry. For nearly two decades, she worked for Kindred at Home in sales, sales leadership, operations, and talent development.

Prior to joining CHAP, Jan directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.

Daniel Stephens

Daniel Stephens has over 15 years of business development leadership and sales experience in the healthcare industry, focusing on DME/respiratory, home infusion, home health, hospice, and palliative care. Over the last five years, Daniel has led a large sales team across 15 states to quadruple annual revenue. Daniel is passionate about helping healthcare leaders grow their businesses and advance their mission through strategy, innovation, and efficiency.  His role is essential to CFE’s unique approach to business development, ensuring that the pursuit of new business is strategic, qualified, and ethical. He crafts strategy and plans that set the standard for excellence across industries. As a leader and a coach at CFE we value his ability to turn questions into opportunities for growth.