HOME HEALTH OPERATIONS CERTIFICATIONSale!
Date: October 11-13, 2022
Location: MAC Legacy, 2800 Shoreline Drive, Denton, TX 76210
Price: Workshop is normally $2499, but the price for MAC Legacy customers is $1799, (a discount of $700.)
- 18 Nursing Contact Hours
- 18 Clock Hours for Administrators
As a nationally recognized organization, CHAP’s workshops qualify under the Texas Administrative Codes §558.259 and §558.260 for Initial Educational Training and Continuing Education in Administration of Agencies. Get 18 credits by attending CHAP’s Home Health or Hospice Operations Certification workshop or Healthcare Sales Certification workshop.
Home health and hospice industry experts lead our two-and-a-half-day workshops. We developed a practical framework to support your agencies’ mission and purpose. Our hands-on, skill-based certification workshops will focus on building the skills and knowledge you need for operational excellence and patient-centered care.
- Improve operational efficiency
- Enhance clinical excellence
- Establish credibility with referral sources
- Advance professional development
- Increase employee retention
- Earn valuable credentials
CHHPO (Certified Home Health Professional Operator)
Workshop Topics Include:
Running an efficient agency is hard. Every decision has an impact on other parts of your business. Whether its staffing ratios, referral management, payor mix, supply management or one of the many other budgetary factors, our workshop will focus on connecting these financial pieces so you can run a balanced agency.
Employee engagement & turnover reduction
Appropriate staffing is an essential part of running a successful agency. Turnover is not only expensive but a detriment to your agency’s culture and the continuity of patient care. Employee engagement starts in the recruiting stage and never ends. This workshop covers how to set up your employment processes to support and retain your most valuable asset, your employees!
Leadership skills development
Great leaders set an agency up for operational excellence, satisfied patients, and engaged employees. This workshop will hone the skills required to engage employees and create a culture that attracts quality candidates. We cover principles of leadership, how to create a synergistic team environment, effective communication, meeting management, and many other critical leadership skills.
Agency growth, marketing, & business development strategies
From developing strategic partnerships to leveraging healthcare innovation models, we review several tactics and strategies to help you uncover hidden opportunities in your market.
Compliance & quality improvement
Compliance and quality improvement are essential aspects of running a successful agency. The workshop will increase your knowledge on compliance topics and help you develop and maintain a stand-out quality improvement program.
Vice president of learning solutions, Jan Sweat comes to CHAP with over 25 years of experience in healthcare, with a focus in the post-acute industry. For nearly two decades, she worked for Kindred at Home in sales, sales leadership, operations, and talent development.
Prior to joining CHAP, Jan directed the education and success of tens of thousands of healthcare professionals in Hospice, Home Health, and Palliative Care nationwide. In addition to her classroom impact, she spent several years as a growth strategist connecting corporate strategy to field implementation and interim area management. These roles equipped her with a unique perspective to solve provider problems with robust solutions.
Bobbie Warner found her calling in community-based nursing over 25 years ago after working various roles in direct patient care and administrative positions in Home Health, Hospice, and Private Duty.
Bobbie began her career at CHAP more than 12 years ago. She started as a Site Visitor and held that role for over six years. From there, she worked as a Senior Accreditation Manager and was promptly promoted to Director of Accreditation. In March of 2020, Bobbie began her current position as Director of Education. She is now responsible for the development of educational content as well as facilitation of workshops and training. Bobbie is an expert facilitator and is especially knowledgeable on the topic of quality improvement, emergency planning, compliance with the CMS Conditions on Participation and the CHAP survey process.
In Bobbie’s spare time, she loves crafts and to travel with her husband of 43 years.