Home Health CAHPS
The Home Health Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey scores are publicly reported, therefore, likely used as a comparison tool for potential patients/referral sources. Knowing where to educate your staff is key in improving patient experience as well as pay for performance reimbursement. This facts-at-your-fingertips cheat sheet details the most important components of the survey including patient experience questions, FAQs, tips for success and scoring measures.
This cheat sheet is available in both printed and digital download format.