Education

Survey Readiness: What Hospice Administration & HR Must Get Right

Medicare compliance surveyors don’t just examine hospice clinical care and the medical record.  Surveyors also scrutinize your administrative systems, HR practices, and compliance infrastructure.  A single operational gap can trigger citations, financial penalties, and unnecessary disruption for your team.

In this webinar, MAC Legacy and OneDigital will break down what survey readiness looks like in today’s hospice environment, with a focused lens on Administration and Human Resources.  You will gain practical, real-world guidance on preparing for compliance surveys, tightening HR and operational processes, and avoiding common non-clinical pitfalls that put agencies at risk so when surveyors arrive, your organization is ready by design, not scrambling by default.

Who Should Attend:  Administrators, HR leaders, compliance officers, and executive leadership responsible for hospice operations, workforce management, and survey readiness.

Presented By:  Chris Gallarneau, MAC Legacy; Tyler Bailey, OneDigital (formerly MethodHR) 

Date: March 31, 2026 | 12:00-12:30pm (CST)

Price: Complimentary

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